Bua Beauty processes orders Monday-Friday.
Your order is processed between 1-2 business days.
If your order is placed on a weekend or major holiday it will be processed on the following business day.
SHIPPING & RECIEVING
Standard US Shipping: $5 will take aprx. 3-5 business days
International Shipping: $16
-International orders under $100 USD are subject to standard shipping and will take aprx. 15 business days, or longer. We have no control over exact shipping time. You will need to track your package with the tracking number provided.
-International orders OVER $100 USD are sent priority and will take aprx. 6-10 business days depending on location.
-Bua Beauty is not responsible for any international import taxes or fees that your country may require you to pay prior to getting your package.
*If you are in a bind and need to pick up your product, please email email@example.com and we can make that arrangement.
You will receive a tracking number with each order you place. You are responsible to track your package so you know where it is at all times. Keep in mind lash products are sensitive to heat and should be out of the mail box/heat during the warm/hot days of the year ASAP in order to keep your product fresh.
Bua Beauty is not responsible for any lost or damaged packages. As soon as we ship your package it is then out of our hands. If you have questions about your package after it has been shipped you will need to contact USPS, not Bua Beauty.
Any opened/used product is nonrefundable.
In the event that you have receieved a defective product form manufacturing, stop use immediately and contact us @ firstname.lastname@example.org. We will then issue you a return label & an even exchange or give you store credit. You may exchange the defective product within 30 days of purchase. If the product is continued to be used, there will be no exchange/store credit.
You may return unopened/unused product if it is within 30 days from date of purchase. Bua Beauty is not responsible for providing a return label. Shipping cost is the customers responsibility.
Training payments are all nonrefundable. Although they are transferable ONE time to a future date that is within the following 4 months.
CLOTHING RETURNS AND EXCHANGES
All clothing is final sale.
Although if you ordered the wrong size by accident let us know within 30 days of the date of purchase and we can exchange the size if we have it in stock. The item must be brand new & unworn. You are responsible for shipping it back to us. If we receive it and it has been worn, we will not be able to exchange it.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
Bua Beauty & Co.
650 N Main Street North Salt Lake Utah US 84087
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
Bua Beauty & Co.
[Re: Privacy Compliance Officer]
650 N Main Street North Salt Lake Utah US 84087